Private-pay home care software

Home care software
built by someone who
runs an agency.

SophistiCare brings scheduling, caregiver clock-in, billing, payroll, and the family portal into one place — with an app that still clocks in when the signal drops. Built for independent, non-medical agencies first.

Book a demo Explore the product

Launching in 2027First piloted at the founder’s own agency

SophistiCare office · Today
SophistiCare office dashboard for a demo agency, showing today’s shifts, late or missed clock-ins, items that need attention, and a caregiver timeline.
Caregiver phone app showing today’s visits and open shifts a caregiver can request. Caregiver app in offline mode, with a notice that the clock event is saved on the phone and will sync when signal returns.

The starting point

The problems we got tired of working around

If you run a private-pay agency, these probably look familiar. SophistiCare is being built to make them go away.

01

Scattered scheduling

No clear view of every client and caregiver at once. Open shifts filled by phone and text, with no warning when someone is already booked or heading into overtime.

02

Missed clock-ins

An app that fails in a weak-signal house, unverified locations, and early clock-outs the office finds out about too late — or not at all.

03

Billing errors

Visits with missing rates, shifts under your minimum, overnight splits, and no real invoice batches — so billing becomes a hunt, every cycle.

04

Rates in multiple places

Bill rates, pay rates, and exceptions living on different screens, so invoices and payroll don’t agree — and someone has to reconcile them by hand.

The product

Everything the office, your caregivers, and families need — in one place

A full operating platform for private-pay, non-medical home care. The screens below are from the working prototype, with invented demo names and amounts.

Scheduling

See the whole week. Catch conflicts before they become missed visits.

Client and caregiver calendars, recurring schedules, and live-in or overnight shifts that display correctly. The office gets a warning when a caregiver would be double-booked, outside their availability, or heading into overtime.

  • Conflict and overtime warnings as you schedule
  • Open-shift offers caregivers can accept in the app
  • Matching from skills, preferences, distance, and continuity
  • Late or missed clock-in alerts to the coordinator
Schedule · New shift warnings
New shift form showing six recurring visits, with warnings for a double booking, a time outside the caregiver’s availability, and upcoming overtime.

Caregiver app

Clock in with GPS, even when the house has no signal.

One-tap clock-in with GPS. If the phone is offline, the visit is saved on the device with the original time and syncs when signal returns — nothing is lost. Task checklists include a reason when something isn’t done, and early clock-outs need a reason too.

  • GPS clock-in and clock-out, with a reason if outside the geofence
  • Offline mode that queues events and syncs later
  • Visit task checklists, notes, and open-shift offers
  • Built for iOS and Android
Caregiver app showing a verified location, an offline notice that the visit is saved on the phone, and a clock-out button. Care plan task checklist on the caregiver phone, with done, not needed, and refused options and a short reason.

Billing and payroll

Invoice and pay from the same verified visits — in batches, not one by one.

Ready-to-bill and ready-to-pay queues sit on top of the visits that already happened. Rate cards live in one place, including minimum-hour visits and holiday rates. Review, adjust, and finalize a batch, then export payroll.

  • Invoice batches with review before you finalize
  • Payroll batches from the same verified time
  • Minimum-hour, live-in, overnight, and holiday rates in one place
  • Payroll export for QuickBooks, with other providers to follow
Billing · Ready to bill
Ready-to-bill queue of completed visits, with filters and a path to build an invoice batch.

Family portal

A portal families can use to see the schedule, read visit notes, and pay.

Invite-based family accounts with clear roles. Families see the care calendar, visit summaries, and invoices, and can message the office — not the caregiver — by default. Split billing among family members is built in.

  • Care calendar and upcoming caregiver names
  • Visit summaries the office can review before families see them
  • Invoices and card or ACH payment
  • Split billing across family members
Family portal
Family portal for a demo client, with the care calendar, visit activity, and a way to view or pay invoices.

Reporting

The numbers you need, without a report builder that fights you.

Standard reports for the week and the month: visits scheduled versus completed, late or missed clock-ins, hours, revenue, receivables, payroll summaries, and credentials that are about to expire. Export when you need a file for the office or an inspection.

  • Operational, billing, and payroll reports out of the box
  • Expiring credentials and training in one view
  • Full agency export, including a client record PDF
  • A clearer audit trail of who changed what, and when
Insights and training
Insights and training view showing upcoming credential expirations and office follow-ups, using demo data.

Built by an agency owner

I got tired of software that wasn’t designed for how we actually work.

I’m Jon Boyd. I own Home Haven Care, a private-pay, non-medical home care agency in Mount Pleasant, South Carolina. We live in the same daily work this platform is built for: filling shifts, chasing clock-ins, invoicing families, and running payroll.

SophistiCare is what I wanted for my own office — and what I’m building for other agency owners who want the same thing. A simpler, faster system. An app that works offline. A family portal families can actually use. And pricing you can see, without a quote-only runaround.

Home Haven will be the first agency to run on it, ahead of a 2027 launch.

Jon Boyd Founder, SophistiCare · Owner, Home Haven Care

Plans

Simple plans. Published prices before we launch.

The structure below is how we’re thinking about packaging the product. It is not an offer, and no prices have been set.

Pricing placeholder Nothing here is a current price or a sales offer. We will publish month-to-month pricing on this page before launch, with no setup fee. Until then, book a demo and we’ll talk through what would fit your agency.

Starter

For smaller private-pay offices

Price placeholder

To be published

  • Scheduling with conflict and overtime warnings
  • Caregiver app with GPS clock-in and offline mode
  • Family portal
  • Invoicing
  • Payroll export
  • Texting, with a fair-use cap
Book a demo

Growth

For growing agencies

Price placeholder

To be published

  • Everything in Starter
  • Integrations, including Topline and QuickBooks
  • AI-drafted visit summaries, approved by your staff
  • Custom reports
Book a demo

Pro

For larger or multi-office teams

Price placeholder

To be published

  • Everything in Growth
  • Multi-office support
  • SSO and API access
  • Priority support
Book a demo

All plans are intended to be month-to-month, with data export always included. Payment processing, if you use it, will be optional and disclosed separately. Again: this section is a placeholder, not a commercial offer.

Get in touch

Book a demo

Tell us a little about your agency. This is where a demo request will go.

The company

About SophistiCare

SophistiCare is an all-in-one platform for managing private-pay, non-medical home care agencies. It is being built in Mount Pleasant, South Carolina by Jon Boyd, who owns Home Haven Care.

The first version focuses on what an independent office needs every week: scheduling, the caregiver app, billing, payroll, the family portal, and practical reports. Clinical or Medicaid-first workflows are not the starting point.

We’re aiming for a 2027 launch, beginning with a pilot at Home Haven. This website is a preview of sophisticare.com and is not yet published.

Focus
Private-pay, non-medical in-home care — companion and personal care first.
Where
Mount Pleasant, South Carolina.
Status
In design and development. Target launch in 2027.
First agency
Home Haven Care, the founder’s own office.

Questions

Frequently asked questions

Who is SophistiCare for?

Independent private-pay, non-medical home care agencies — typically owner-operated offices. If you provide companion and personal care, rather than skilled nursing, this is being built for you.

When will it be available?

We’re building toward a 2027 launch. Home Haven Care, the founder’s agency, will be the first to run on it. Book a demo if you’d like to be in the conversation early.

Does the caregiver app work without a signal?

Yes. Clock-ins, clock-outs, and task updates can be saved on the phone and synced later, keeping the original time and marking the event as offline so the office can see what happened.

Will you help us move off our current software?

That’s the plan: migrate clients, caregivers, schedules, care plans, and invoice history from common exports, and run in parallel for a period so the office isn’t cut over overnight. Details will be confirmed with early agencies.

When will pricing be published?

Before launch, on this page. We intend to show month-to-month plans with no setup fee, and to include the caregiver app, family portal, and payroll export rather than selling them as add-ons. The pricing section on this page is only a placeholder.

Do you support Medicaid or skilled home health?

Not at the start. SophistiCare is being built for private-pay, non-medical care first — including long-term care insurance invoicing later in the roadmap. Medicaid or VA billing would come only if agencies need it.

Is this site live already?

Not yet. This is a preview of sophisticare.com. The product is in design and development. Nothing on this page is an offer for sale.

The all-in-one platform for private-pay home care agencies, built by an agency owner in Mount Pleasant, South Carolina.

Company

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© 2026 SophistiCare. All rights reserved. sophisticare.com preview — not yet published.